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If you have questions about your Jackrabbit subscription account, or your access to your billing portal, contact our Care Billing Team directly at carebilling@jackrabbittech.com . They may also be reached by telephone at 704 895 4034 ext 103 or 145...
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Please read the main Import Your Data page first. If you are currently using another software program, contact us and if we have exporting steps we will send them to you, and then STOP HERE as you may not need to do this page. Otherwise , fo...
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Watch a (1:32) video tutorial on Contacting Leads and Restoring a Family ...
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If a class is full (has met its MaxSize number on the Class Summary tab) and has availability on its Waitlist ( MaxWait on the Class Summary tab), an organization can choose to add students to a waitlist. If an opening becomes available, stud...
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Watch a (3:27) video tutorial on Processing Batch Payments If your organization is set up to use Jackrabbit's ePayment functionality, processing multiple customer credit cards and / or bank drafts (e-checks) is handled using Transactions > P...
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The Clock allows staff, parents, and other caregivers to time stamp their 'in/out' time of your facility. Administrative staff can quickly and easily determine the staff and students currently onsite. Each staff person, parent, and caregiver will ha...
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At the beginning of the year, you will likely have parents requesting some form of year-end tax information regarding their account with your school. If you go to Reports > All Reports > Statements-Print or Statements-Email , you can use Jackrabb...
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Contacts in Jackrabbit can be a parent, a grandparent, or any caregiver. Their information is added and stored in the Family record. The Contact Listing report provides you with a list of contacts based on filters ( Search Criteria ) you select...
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The Family record provides a centralized area to house and reference all information related to a specific family (or account). Each family page has its own tabs , buttons , links , and user-defined fields . The terms Family and Account may be...
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Watch a (1:57) video tutorial on Class Rolls The Class Roll report displays information for students enrolled in a selected class or classes and is generally used when taking class attendance manually, when the Clock feature is not being ...