What is a virtual terminal or VT?

A virtual terminal is an online access point provided by your gateway provider.  It is a key tool when reconciling your bank as it offers detailed transaction reporting. 

Additionally, ACH/eCheck voids and refunds are handled in your virtual terminal. To open the login page for your virtual terminal, go to Tools >  Epayment Settings and then click Manage Settings under Credit Card & Bank Account settings. Click on the green Virtual Terminal button.