Parent Portal - Enroll a Student into a Class

In order for your parents to enroll students into classes in the Portal, the Classes checkbox must be selected in your Parent Portal Settings. The Enroll Students option must also be selected (Tools > Parent Portal > Settings > Class Enrollment Settings). See the Help article Set Up the Parent Portal for more information.

From the Parent Portal Dashboard, parents can enroll their students into classes using the Classes & Events option in the top menu to access the Find Classes page. (The sidebar menu can also be used.)

When opened, the page is automatically filtered for the age ranges of the students in the family's record. With this, the only classes displayed are those with min and max age restrictions the students fall into. The filter can be removed to show all classes regardless of the age settings by toggling the Show me classes for... button to All Ages

The class listings can be further filtered and sorted to narrow down the results. 

Sort options:

  • Alphabetically by class
  • By class ages
  • By class start date
  • By time of day
  • Alphabetically by location
  • Alphabetically by instructor
  • By price (tuition)

Filter options (may be affected by your Portal settings, see Set Up the Parent Portal)

  • Category
  • Session
  • Gender
  • Age
  • Start Date
  • Time of day
  • Days of the week
  • Location
  • Instructor

When the parent selects a class from the list shown, they are taken to the Class Details page where information about the class is displayed. If they wish to enroll a student(s) into the class they will click the Enroll in this class button.

This opens the Enroll page where the parent will select a student, or multiple students, from the list of eligible students shown by selecting the checkbox next to their name. They can optionally add information they feel is relevant in the Additional Info > Comments section. Note: the Comments field can be relabeled and made mandatory (required) with a Class Enrollment Parent Portal setting. See Set Up the Parent Portal for more information.

To select the class the parent will click Enroll.

A confirmation that the student(s) has been enrolled in the class will display in a pop up.

At this point, the parent is taken back to the list of classes where they can continue to select classes to add. A confirmation email is sent to the parent and your organization. This email is sent to the Reply to and Send Alert to Email Address designated in the Portal settings (Tools>Parent Portal>Settings).

If your database is setup to auto-post tuition fees for portal enrollments (Class Based billing only), your parents will need to add their classes to the cart. Then click on the cart icon in the top menu when all desired classes have been added to the cart. Click Enroll Now button to complete the enrollments from the cart. The enrollment is not complete until the cart has been closed, the pop-up shows the enrollment is complete, and the email confirmation has been sent.

The Portal enrollment is viewable from the Family's Misc tab>View Registrations button. It is also logged in Reports>All Reports>Parent Portal log.

Placing the class into the cart does not 'hold a spot' for the student. The class will stay in the shopping cart, but it won’t hold the spot in the class and prevent anyone else from registering.


Holly Ager adds a Hip Hop class to her cart; it only has one opening left. She does not go to the cart to compete the enrollment because she wants to look for other classes.

At the same time another parent adds the Hip Hop class to their cart and immediately goes to the cart to complete the enrollment. 

When Holly goes back to her Portal she sees that the Hip Hop class is outlined in red and there is a message that the class is full.