Where can I see the comments a parent makes when enrolling in the Portal?

When a student is enrolled in a class from the Parent Portal the information from the enrollment, including any comments, shows in Jackrabbit and can be viewed in multiple locations.

Comments can be added at the time of
enrollment in the Parent Portal.

For an Individual Family

Enrollment Notification

An Enrollment Notification is emailed to your organization when a parent enrolls a student in the Parent Portal. Comments, when added, are visible at the bottom of the email notification.

View Registrations

In the Family record, go to Misc tab > View Registrations button  > View to see the details from an online enrollment in the Parent Portal, including any comments added.

For Multiple Families

Parent Portal Log Report

To view enrollment information, including comments (when entered), for multiple families at once, the Parent/Customer Portal Log from the Reports menu allows you to view portal enrollments during a specified date range using the criteria  Filter Option = Enrollments.

Parent Portal Log - Report View

Process Class Registrations Report

To view Parent Portal enrollments for multiple families, go to Process Class Registration under the Reports menu to view enrollments during a specified date range using the criteria Filter Option = Enrollments and Registration Source = Portal.

Process Class Registrations - Report View

Click the More button to see the family information. Registration comments are not shown in this report.