How can I change or delete a PIN for a staff member or contact?

Staff

  1. Select the staff member from Staff > List Active Staff or List All Staff.
  2. On their Summary tab choose Edit beside the PIN.
  3. The Manage PIN pop-up box offers three options:
    • Enter a new PIN of your choosing and Save.
    • Click Generate New PIN to have Jackrabbit assign a new number.
    • Delete the current PIN by selecting Delete Current PIN.

Contact

  1. Find the Contact page.
  2. Click the Manage PIN button.
  3. The Manage PIN pop-up box offers three options:
    • Enter a new PIN of your choosing and Save.
    • Click Generate New PIN to have Jackrabbit assign a new number.
    • Delete the current PIN by selecting the Delete Current PIN.
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