- Family paid $75 competition fee with a Visa.
- Student is not able to participate and the family is eligible for a full refund.
- The refund cannot be issued back to the Visa because it has since been cancelled. Organization check #420 will be issued.
- They have a $0 balance.
- The family balance will remain at $0.
- Click the R on the payment line.
- Click the Refund by Different Payment Method button.
- In the warning window click the Record Refund in Jackrabbit Only button.
- The Post Date and Refund Method are now editable. Change the Post Date if needed and select the Refund Method.
- Optionally add a Note.
- Check the Competition Fee and leave the amount at 75.00.
- Click Next.
- Because the fee is no longer owed click Not Due in the Are Fees Still Due? window.
- Submit Refund.
On the Family's Transactions tab ...
- A Refund - Competition Fee transaction has been added for $75.00 and is linked to the original payment and the original fee.
- A Refund Adjustment has been added so that the family's balance is correct. It is linked to the refund transaction.
- The family balance does not change.
- The R icon is no longer visible for the payment because it has been completely refunded.
