Delete an Individual Fee

Jackrabbit provides several ways to delete or 'undo' transactions posted in error. Specific user permissions are required in order for a user to delete transactions. See Managing Users for details on changing user permissions.

  1. In the family's Transactions tab, locate the fee you'd like to delete.
  2. Click the Garbage Can icon to the left of the fee.
  3. If the fee is not linked to a payment, the Confirm Delete Transaction box will pop up. Add a Comment/Reason  (optional and not reportable).
  4. Click Delete.
  5. If the fee is linked to a payment, a pop-up box will open letting you know you need to unlink the fee first. Click OK to close the box.
  6. Click the Pencil icon to the left of the fee.
  7. In the Edit Transaction window, click click View X Related Payment(s).
  8. If you are sure you want to unlink the fee and payment, click Unlink Fee.
  9. Click OK.
  10. Click OK again.
  11. Save Changes
  12. Follow Steps 1 - 4 above.