Jackrabbit has partnered with the text messaging provider, Plivo (www.plivo.com) to offer you the ability to send text messages to your families from within your database. When you set up texting in your database Step 3 requires you to verify your Plivo account with Jackrabbit.
To verify your account go to the Tools menu > Edit Settings and select Text Messages. Enter your Plivo Auth ID and Auth Token in the appropriate fields and click the Verify Account button. For complete instructions on setting up texting see Texting in Jackrabbit.
Setting the right Text Messaging permissions for your Users is very important!
Click this link to review the User Permissions for Text Messaging.