Popular Articles

  1. Log In and Out of Your Database

    Watch a (1:10) video tutorial on Logging In and Passwords Logging In Jackrabbit can be accessed from any computer or device with internet access. Logging in requires a User ID and a Password . The first User ID in your database, and a tem...
  2. I don't have an existing spreadsheet of my data. Do you have a recommended or sample spreadsheet that I can use?

    If you are using another software program, you will send the root files or reports from that system (see first FAQ above). If you are currently using "pen and paper", then yes, we have an Excel spreadsheet that you can fill out and return to us. In ...
  3. Connect Jackrabbit to QuickBooks Online - The 1st Step

    The 1st step towards exporting your Revenue is to do a (one-time) set up between Jackrabbit and QuickBooks. This is done from the Tools menu > QuickBooks Export .  Before you begin, ensure that you have an Undeposited Funds account in your Qui...
  4. Add Staff / Instructors

    Allows you to assign instructors to classes and set Staff up for clocking in and out
  5. Student Detail Report

    The Student Detail   report provides you with a list of students based on filters ( Search Criteria ) you select. You can find this report in the   Reports  menu. Go to Reports  >   Families / Students > Recommended  (tab) > Student  Detai...
  6. Student Based Billing or Class Based Billing

    Your Jackrabbit database defaults to Student Based Billing when it is created. However, you can change to Class Based Billing if you prefer. The Billing Type is database-wide. Consult your Jumpstart coach if you are not sure which Billing Type is ...
  7. View Sent Emails

    Emails sent to your families (contacts and students), either individually through their Family  record or in mass from Families > Email Families , are maintained for 365 days under each Family record on the Misc tab.  Click View Sent Email...
  8. Link to Your Parent Portal

    Access to your Parent Portal can be added to your website using a simple hyperlink. When you add the codes (HTML) below to your website, the link will launch the Portal Login in a new window. Remember to substitute YOUR ORG ID in place of the XX...
  9. Student Info Sheets

    The Student Info Sheets report ( Reports  menu > Families/Students > Students ) produces a detailed page of information per student.  Student Info Sheets can be generated for multiple students, selected with Search Criteria (filters), or for an ...
  10. Tuition Rates - An Overview

    There are two ways to bill your Families in Jackrabbit Care: Class Based Billing and Student Based Billing . All new databases are defaulted to Student Based Billing and that is what is discussed in this section for setup.  Class Based Billing ...
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