Popular Articles

  1. Contact PINs

    Contact's PIN codes are located on the Contact record. Contacts should not share a PIN. Each contact should be assigned their own PIN. Adding Contacts and Working with PINs Caregivers, grandparents, baby-sitters, etc. who regularly pick up ...
  2. Contact Listing Report

    Contacts in Jackrabbit can be a parent, a grandparent, or any caregiver. Their information is added and stored in the Family  record. The Contact Listing  report provides you with a list of contacts based on filters ( Search Criteria ) you select...
  3. Parent Portal Information on the Contact Page

    From the Contact page you can see the number of times they have logged into the portal and the last login date.  You can also reset the contact's portal password using the  Reset Portal Password button. This will generate a temporary password an...
  4. The Parent Portal - An Overview

    The Parent Portal allows your existing customers to manage their accounts with you online, at any time of day
  5. Create Your Own Email Template

    How to design and create your own email templates.
  6. The Student Record

    The Student record lives within the Family record and offers a centralized area to house and reference all information related to a specific student. Each student record has its own tabs, buttons, links , and user-defined fields . Tabs Tabs...
  7. Online Web Registration Settings

    Learn how the Class Web Registration Form can be customized
  8. Customize Drop-down Lists - An Overview

    Customizing drop-down lists is useful for searching information and creating reports
  9. Can I send my Mailing List or Registration Form for uploading?

    No. We can only work with spreadsheet data (rows and columns). See the Data Requirements for Import article. 
  10. Create Schedule Templates

    Schedule templates allow you to create and save common schedules to make enrolling students quicker and easier. Schedule templates are not required.  Schedule Templates are all about saving time! When you use a template to schedule a student, the...
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