Popular Articles

  1. Post an Individual Payment

    How to post a payment to a family/account
  2. Staff PINs

    Staff PINs allow your staff to clock in and out of the facility. Using the same clock as parents and caregivers, the Clock is a great way to keep track of which staff are onsite.  The Staff PIN is located on the Summary  tab of the staff record...
  3. Create Immunization / Medical Requirements

    Before immunizations can be tracked for any student you must set the default immunization requirements for your facility.   Point to Tools  and select Edit Settings then click on Immunizations / Reqs. from the left hand menu. Click the Add ...
  4. How to Cancel your Jackrabbit Subscription

    We would be so sorry to see you go, but you can cancel your subscription at any time. Cancelled accounts, in good standing, will remain active until the start of the next billing period (1st of month) following the date of cancellation.  Email the...
  5. Navigating in Jackrabbit

    Watch a (1:51) video tutorial on Navigating in Jackrabbit Executive Dashboard When you login to your Jackrabbit database, the first thing you'll see is the Executive Dashboard . The Dashboard's features are explained in the Help article Th...
  6. Class Fees in Class Based Billing

    Class-Based Billing is recommended when you charge all students the same rate, whether or not they attend. This is a simple way of billing but does not work for all organizations.  In order to effectively mass bill your students, each class should ...
  7. Tuition Cycle

    Each rate is given a Tuition Cycle and are used to post fees just for that group at a certain time. If a Tuition Cycle is selected when tuition fees are batch posted (using Transactions > Post Student Tuition Fees ), then only rates given that cy...
  8. The Clock - An Overview

    The Clock uses PINs (Personal Identification Numbers) to check Students and Staff in and out.  A staff member's PIN is only for Clock In/Out. It does not allow access to your Jackrabbit Care database. The Clock's Main Features Student Check In /...
  9. How do I export my data OUT of my current software program?

    That depends on the software you are currently using. We have export steps for many software programs; some are as basic as sending us the  root files, and some involve you running reports to get the data out.  Email us the name of your current soft...
  10. Class Listings Tables - An Overview

    How to set up Class Listings Tables - a list of your available classes, and information about each one, displayed directly on your own webpages.
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