Popular Articles

  1. Add a Student

    Learn how to add a student to an existing family.
  2. Prepayments and Overpayments

    Prepayments (money paid in advance of the posting of any fees) are not recommended because the payment can't be linked to a fee that hasn't yet been posted. Payments that are posted before the fee itself is posted are considered uncategorized (unlin...
  3. Staff Clock-In / Out Using the Clock

    Staff Clock-In Using the Clock To check-in, staff should: Launch the Clock. Select a Location . PIN code is entered using keyboard or onscreen PIN pad and Submit . Staff member will see their name, Staff Login Message (if applicable), and Sta...
  4. Where do I send my files?

    Attach your file(s) to an email and send it to us at Imports@JackrabbitTech.com . Make sure to include your full name and your organization's name, so that we will know who the data belongs to and which database to upload it into. If your file size...
  5. Post Student Tuition Fees - The Function (Transactions Menu)

    Point to Transactions  and select Post Student Tuition Fees .   Select your choices under Search Criteria , Settings  and Duplicate Fee Detection. Select Preview Tuition Fees .  In the Preview  screen, note that students with incomplete ...
  6. Checkup Calls and Training Options

    Get the most out of Jackrabbit through checkups, coaching, and webinars
  7. Class Categories - Category 1, 2, and 3

    Watch a (2:20) video tutorial on Categories Jackrabbit uses Class Categories to organize your database. Category 1 is the most important one because it organizes your revenue and enrollment. Category 2 & 3 are subcategories and provide ...
  8. Assign PINs to Existing Contacts and Staff (Step 4)

    Before assigning PINs to existing contacts and staff, configure your Organizational Clock Settings .  Be sure to set Automatically assign PINs to Yes if you want them to auto-assign going forward.  Choose a Starting PIN to keep your PINs con...
  9. Link to a File in an Email Using Dropbox

    If you are a Dropbox user, you may also opt to link to files stored in your Dropbox account using a tool that Jackrabbit created to streamline the process. When you upload a file (PDF, Excel Sheet, Word Doc, etc.) to Dropbox and add its unique link ...
  10. Add a Tuition Rate to a Student

    Each student needs a class, a schedule, and a tuition rate assigned to be active and setup for billing if your database is setup for Student-Based billing . There are several ways to schedule students into classes. If you are setup for Class-Bas...
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