Updated Articles

  1. Working with Grids in Jackrabbit

    Throughout your Jackrabbit database you will see grids, sometimes referred to as tables. These grids display the data you have entered into your Jackrabbit system. What is a Grid? l Grouping l Sorting l Filtering l ...
  2. Why can't I make my check box event question required?

    As a question, a checkbox type has 2 possible answers; unchecked (clear) says one thing and checked (selected) says another. You can't require registrants to select the checkbox because leaving it blank is actually one of the possible answers. ...
  3. The Weekly Calendar - Your Command Central

    The Weekly Calendar button on the Executive Dashboard opens a calendar view of your classes by week. This is your class command center and allows you to manage almost all areas of your classes from one screen!  You'll also have access to t...
  4. Manage Credit Card & Bank Account ePayment Settings

    Define which card types you will accept and select ePayment settings for Online Registration and the Parent Portal
  5. Permissions for Jackrabbit Users

    Watch a (2:03) video tutorial on Permissions User Permissions and Access Restrictions  allow you to safeguard your data by controlling what a Jackrabbit User can see, and what they can do, in your database.  Assign permissions ...
  6. Transfer a Student to Another Class

    When a student leaves one class to attend another (especially within the same session), Transfer  the student to another class. When you transfer a student, they are dropped from their current class and enrolled into the new class on the dates...
  7. The Weekly Calendar - Your Command Central

    The Weekly Calendar button on the Executive Dashboard opens a calendar view of your classes by week. This is your class command center and allows you to manage almost all areas of your classes from one screen!  You'll also have access to t...
  8. User-defined Fields

    Watch a (1:55) video tutorial on User-defined Fields What are User-defined Fields? Family and Student User-defined Fields (5 of each) are custom fields you create that allow you to capture and store additional information that is importa...
  9. Email Bounce Report

    This report (found in Reports > Find Reports > Email / Text / Marketing) is a tool to assist you in identifying email addresses that are repeatedly undeliverable. Use the list to identify which email addresses need to be corrected in ord...
  10. Search Transactions Report

    Watch a (2:13) video tutorial on Searching Transactions Search Transactions , from the Transactions menu, is a powerful tool to help you locate specific transactions. Choose from more than 20 filters (Search Criteria) to drill down t...
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