Updated Articles

  1. User-defined Fields

    Watch a (1:55) video tutorial on User-defined Fields What are User-defined Fields? Family and Student User-defined Fields (5 of each) are custom fields you create that allow you to capture and store additional information that is importa...
  2. Permissions for Jackrabbit Users

    Watch a (2:03) video tutorial on Permissions User Permissions and Access Restrictions  allow you to safeguard your data by controlling what a Jackrabbit User can see, and what they can do, in your database.  Assign permissions to Jackrab...
  3. Transfer a Student to Another Class

    When a student leaves one class to attend another (especially within the same session), Transfer  the student to another class. When you transfer a student, they are dropped from their current class and enrolled into the new class on the dates you ...
  4. The Weekly Calendar - Your Command Central

    The Weekly Calendar button on the Executive Dashboard opens a calendar view of your classes by week. This is your class command center and allows you to manage almost all areas of your classes from one screen!  You'll also have access to the Weekly...
  5. Email Bounce Report

    This report (found in Reports > Find Reports > Email / Text / Marketing) is a tool to assist you in identifying email addresses that are repeatedly undeliverable. Use the list to identify which email addresses need to be corrected in order for...
  6. Schedule an Email to be Sent at a Later Time

    Emails can be scheduled up to 90 days in the future using the Send Later button on the email Preview screen. When you preview an email that was created in Jackrabbit, you have the option to send the email immediately or schedule the email to be...
  7. Staff / Instructor Certifications

    How to use Staff Certification, Availability, and Compensation.
  8. Search Transactions Report

    Watch a (2:13) video tutorial on Searching Transactions Search Transactions , from the Transactions menu, is a powerful tool to help you locate specific transactions. Choose from more than 20 filters (Search Criteria) to drill down t...
  9. Email Bounce Report

    This report (found in Reports > Find Reports > Email / Text / Marketing) is a tool to assist you in identifying email addresses that are repeatedly undeliverable. Use the list to identify which email addresses need to be corrected in order for...
  10. Opt-out of Mass Emails (Student and Contact)

    Whenever using email marketing, allow customers an opportunity to opt-out of receiving mass emails. Each contact and student has a Mass Email Opt-Out  checkbox to indicate their preference for receiving mass emails from your Jackrabbit database. C...
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