Updated Articles

  1. The Weekly Calendar - Your Command Central

    Last Updated: 08/30/2022 in Help Articles Classes / Lessons Class Calendars
    The Weekly Calendar button on the Executive Dashboard opens a calendar view of your classes by week. This is your class command center and allows you to manage almost all areas of your classes from one screen!  You'll also have access to the Weekly...

  2. User-defined Fields

    Last Updated: 08/30/2022 in Help Articles Manage Your Database Database Settings Additional Database Settings
    Watch a (1:55) video tutorial on User-defined Fields What are User-defined Fields? Family and Student User-defined Fields (5 of each) are custom fields you create that allow you to capture and store additional information that is importa...

  3. Permissions for Jackrabbit Users

    Last Updated: 08/30/2022 in Help Articles Manage Your Database Manage Jackrabbit User IDs
    Watch a (2:03) video tutorial on Permissions User Permissions and Access Restrictions  allow you to safeguard your data by controlling what a Jackrabbit User can see, and what they can do, in your database.  Assign permissions to Jackrab...

  4. Transfer a Student to Another Class

    Last Updated: 08/30/2022 in Help Articles Scheduling & Enrollment Drop or Transfer a Student
    When a student leaves one class to attend another (especially within the same session), Transfer  the student to another class. When you transfer a student, they are dropped from their current class and enrolled into the new class on the dates you ...

  5. Schedule an Email to be Sent at a Later Time

    Last Updated: 08/30/2022 in Help Articles Emailing in Jackrabbit Schedule an Email - Send Later
    Emails can be scheduled up to 90 days in the future using the Send Later button on the email Preview screen. When you preview an email that was created in Jackrabbit, you have the option to send the email immediately or schedule the email to be...

  6. Email Bounce Report

    Last Updated: 08/30/2022 in Help Articles Emailing in Jackrabbit Email Reports
    This report (found in Reports > Find Reports > Email / Text / Marketing) is a tool to assist you in identifying email addresses that are repeatedly undeliverable. Use the list to identify which email addresses need to be corrected in order for...

  7. Staff / Instructor Certifications

    Last Updated: 08/30/2022 in Help Articles Staff / Instructors
    How to use Staff Certification, Availability, and Compensation.

  8. Email Bounce Report

    Last Updated: 08/30/2022 in Help Articles Reports in Jackrabbit Email Reports
    This report (found in Reports > Find Reports > Email / Text / Marketing) is a tool to assist you in identifying email addresses that are repeatedly undeliverable. Use the list to identify which email addresses need to be corrected in order for...

  9. Search Transactions Report

    Last Updated: 08/30/2022 in Help Articles Reports in Jackrabbit Transaction Reports
    Watch a (2:13) video tutorial on Searching Transactions Search Transactions , from the Transactions menu, is a powerful tool to help you locate specific transactions. Choose from more than 20 filters (Search Criteria) to drill down t...

  10. Set up Your Parent Portal

    Last Updated: 08/30/2022 in Help Articles Online Integration: Web Reg, Parent Portal, Class Listings Tables, and Events Online Parent Portal Get Started with the Parent Portal
    Choose the settings that affect how your families are able to use their Parent Portals
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