Updated Articles

  1. Email Bounce Report

    This report (found in Reports > Find Reports > Email / Text / Marketing) is a tool to assist you in identifying email addresses that are repeatedly undeliverable. Use the list to identify which email addresses need to be corrected in order for...
  2. Staff / Instructor Certifications

    How to use Staff Certification, Availability, and Compensation.
  3. Email Bounce Report

    This report (found in Reports > Find Reports > Email / Text / Marketing) is a tool to assist you in identifying email addresses that are repeatedly undeliverable. Use the list to identify which email addresses need to be corrected in order for...
  4. Parent Portal - Enroll a Student into a Class

    In order for your parents to request to enroll or enroll students into classes from the Parent Portal, the Classes checkbox must be selected in your Parent Portal Settings.  The Enroll Students   or Request Class Only   option must also be se...
  5. Set up Your Parent Portal

    Choose the settings that affect how your families are able to use their Parent Portals
  6. Tuition Fees - Duplicate Fee Detection

    Watch a (0:54) video tutorial on Duplicate Fee Detection Duplicate fee detection is a simple tool that identifies possible duplicate tuition fees. The final decision of whether or not the tuition fee is posted is made by you.  Note: Thi...
  7. Can I prevent bad-paying customers from enrolling?

    Yes. Set a bad-paying customer as a Problem Account by going to the Summary tab on their  Family page and checking the Problem Account checkbox and save changes.  Next, go to Tools > Parent Portal > Settings and in the Class Enrollment Settin...
  8. Opt-out of Mass Emails (Student and Contact)

    Whenever using email marketing, allow customers an opportunity to opt-out of receiving mass emails. Each contact and student has a Mass Email Opt-Out  checkbox to indicate their preference for receiving mass emails from your Jackrabbit database. C...
  9. Online Web Registration Settings

    Learn how the Class Web Registration Form can be customized
  10. Email Staff

    To email multiple staff members at once you can use the Email/Text Staff function from the Staff menu.  Note: To email an individual staff member use the  Email  button in their  Staff  record. From the Staff menu click Email/Text Staff. ...
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