-
Last Updated: 10/11/2023
Jackrabbit Care videos will help answer your most frequently asked questions and provide you with useful information.
-
Learn how to transition to a new session of classes.
-
In order to process ePayments in Jackrabbit, you must have a gateway and merchant provider with one of our e Payment Partners . There are no additional Jackrabbit fees required to process ePayments through your database, however, there are fees ...
-
The standard time for deposit of funds with SafeSave and C&H Financial is 2-3 business days from your settlement time. For more details on settlement time, see Set a Settlement Schedule for your Gateway . For contact information, see ePayment...
-
Manage User ID Permissions for accessing and processing credit cards and bank accounts
-
Easy access to resources that will help you understand, get set up with, and get help with ePayments in Jackrabbit
-
A Jackrabbit database can maintain as many User IDs as needed. However, there is a limit to the number of Users that can be logged into the database at the same time (concurrent Users). However, each User ID must be unique throughout Jackra...
-
A Jackrabbit User ID and password are the keys to your database; these credentials give a User the ability to log into your database. Each enrollment, drop, and transaction entered by a User will have their User ID associated with it. A Jackrabb...
-
Watch a (2:25) video tutorial on Post Late or Misc. Fees Post Late Fees/Misc Fees allows you to post a fee to multiple families based on a selection of family criteria (location, status, current balance, etc.) and/or their students' curr...
-
The link Already a Customer? Click Here to Login appears automatically when your Parent Portal is active. To activate your portal, go to Tools > Parent Portal > Settings tab, and select the Activate Portal checkbox at the to...