Updated Articles

  1. Video Help

    Jackrabbit Care videos will help answer your most frequently asked questions and provide you with useful information.
  2. Transition to a New Session of Classes

    Learn how to transition to a new session of classes.
  3. How ePayments Work

    In order to process ePayments in Jackrabbit, you must have a gateway and merchant provider with one of our e Payment Partners . There are no additional Jackrabbit fees required to process ePayments through your database, however, there are fees ...
  4. When should I expect to receive funds processed as ePayments in Jackrabbit?

    The standard time for deposit of funds with SafeSave and C&H Financial is 2-3 business days from your settlement time. For more details on settlement time, see Set a Settlement Schedule for your Gateway . For contact information, see ePayment Res...
  5. User ID Permissions for ePayments

    Manage User ID Permissions for accessing and processing credit cards and bank accounts
  6. ePayment Resources

    Easy access to resources that will help you understand, get set up with, and get help with ePayments in Jackrabbit
  7. Add/Revoke a Jackrabbit User ID

    A Jackrabbit database can maintain as many User IDs as needed. However, there is a limit to the number of Users that can be logged into the database at the same time (concurrent Users).  However, each User ID must be unique throughout Jackrabbit'...
  8. What is a Jackrabbit User ID?

    A Jackrabbit User ID and password are the keys to your database; these credentials give a User the ability to log into your database. Each enrollment, drop, and transaction entered by a User will have their User ID associated with it. A Jackrabb...
  9. Why can't I make my check box event question required?

    As a question, a checkbox type has 2 possible answers; unchecked (clear) says one thing and checked (selected) says another. You can't require registrants to select the checkbox because leaving it blank is actually one of the possible answers. Cons...
  10. Working with Grids in Jackrabbit

    Throughout your Jackrabbit database you will see grids, sometimes referred to as tables. These grids display the data you have entered into your Jackrabbit system. What is a Grid? l Grouping l Sorting l Filtering l ...
-->