Popular Articles

  1. Methods for Staff to Schedule a Student

    Schedule students from various places within Jackrabbit to best accommodate your workflow
  2. Can I import my data myself?

    Yes, you can. Follow the instructions in the FAQ above and fill out our Importer Spreadsheet. Save the file, then, back on Tools > Import Data, browse for your file and import it. Our Importer is often very finicky, so if you get any errors, please ...
  3. Student Tuition

    This report can be found under the Reports  menu in the Families / Students section on the Students  tab. It gives a list of student tuition rates including allocations and discounts, based on search criteria.
  4. Set Up Hours of Operation

    Hours of Operation ensures students will only be scheduled in classes while you are open. It is important to set up Hours of Operation in your database to reflect your business hours, especially if you allow families to register online or enroll t...
  5. I used the Import spreadsheet to import my Skills but nothing imported - what could be wrong?

    The most likely reason there is a problem importing data from your spreadsheet is there may be an issue with the way the original data is formatted. Make sure that all the Skills you are importing have unique names. If there is already a Skill in y...
  6. Legal Policies and the Parent Portal

    The Parent Portal is a great tool to have your customers agree to your legal policies on an annual basis or renew their agreement if you change your current policies. You can control the settings that determine when this is needed.  Jackrabbit capt...
  7. Send a Public Message to all Parent Portals - News & Announcements

    If you have information that you would like to make known to all of your existing customers, you can add it to the News & Announcements  section from the Tools menu > Parent Portal .  When a parent logs into their Portal for the first time af...
  8. Scheduled Tuition Rates

    Scheduled rates charge an hourly or daily amount based on a student's scheduled attendance. A student will be billed based on the days and times they are scheduled to attend during the posting period, even if they are not in attendance. Time from th...
  9. Transition to a New Session of Classes

    Learn how to transition to a new session of classes.
  10. Link to Your Online Event

    Make sure that any Events that you want shown on your website Calendar have the "Display on Website Calendar" set to either "Open Dates Only" or "Open and Booked Dates". This is near the bottom of the Summary tab for each Event TYPE. The Event Cale...
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