New Articles

  1. Video Help

    Created On: 10/11/2023
    Jackrabbit Care videos will help answer your most frequently asked questions and provide you with useful information.

  2. User Permissions for the Lead File

    Created On: 04/30/2021 in Help Articles The Lead File
    There are several User Permissions related to the Lead File . Go to the Tools   (menu) > Manage Users & Permissions  >  User IDs  (click on a UserID) > User Permissions (left) to set the permissions. No...

  3. The True Cost of Credit Cards - Understanding Your Quoted Rate

    Created On: 03/24/2021 in Help Articles ePayments in Jackrabbit (Credit Card & Bank Account Draft)
    While the convenience of accepting credit cards empowers your organization to offer customers easy and flexible ways to pay, understanding the true cost of processing credit cards can be anything but easy! Some payment processors use the complexit...

  4. Sell and Track Punch Cards in Jackrabbit

    Created On: 03/15/2021 in Help Articles Store / Point of Sale
    Punch cards are like a pass that is 'punched' each time a student takes a class. With the fee for all visits paid up-front, the number of prepaid classes depletes with each visit. This is a great way to offer the option for drop-in childcare...

  5. Sell Drop-in Classes in Jackrabbit

    Created On: 03/15/2021 in Help Articles Store / Point of Sale
    Many childcare organizations offer the option for drop-ins. This might be for scenarios such as an open gym session or drop-in daycare. Note:  this is only available for Class-based billing. If your database is set to Class-based billing w...

  6. Add a Class from the Weekly Calendar [parent]

    Created On: 03/02/2021 in Help Articles Classes / Lessons Add Classes/Lessons
    Adding a class from the Weekly Calendar is a great way to build your class schedule as it offers a visual of open time slots. Use the Change Criteria button customize the calendar view, for example for only a specific room or a specific instruct...

  7. Consistent Data Leads to Consistent Results

    Created On: 02/12/2021 in Getting Started in Jackrabbit The Basics
    The data you enter in Jackrabbit directly affects what you get out of it. With multiple people working in one database, it's very important to prevent inconsistencies as much as possible. For example, Jackrabbit allows you to customize drop-dow...

  8. Add or Update Student Skills/Levels Individually

    Created On: 12/10/2020 in Help Articles Students Student Skills/Levels
    In the appropriate Student  page, click the Skills/Levels In the Add Student Skill  pop-up box, enter appropriate information. Click  Save. ...

  9. Bank Draft/ACH Payment Refunds

    Created On: 10/22/2020 in Help Articles Fees, Payments, Refunds, and Credits (Transactions) Refunds and Voids Refund or Void an ePayment (Original Payment was Credit Card or Bank Draft)
    Bank draft/ACH payments must be voided or refunded through your gateway virtual terminal or with your ePayment provider; this cannot be done from within Jackrabbit. Record a Bank Draft/ACH Payment Refund in Jackrabbit Once you have completed t...

  10. Search Classes Report

    Created On: 09/28/2020 in Help Articles Reports in Jackrabbit Class Reports
    Watch a (1:51) video tutorial on the Search Classes Report The Search  function, in the Classes  menu, is a powerful tool! It allows you to search through all of your classes to find only those that meet the criteria you select.&n...
Copyright © Jackrabbit Technologies. All rights reserved.
-->