New Articles

  1. Accept Charitable Donations in Jackrabbit

    Created On: 09/17/2020 in Help Articles Store / Point of Sale
    Jackrabbit offers the ability to collect charitable donations from your families via the parent portal, and allows them to have control over the amount they would like to donate to the charity that you partner with. Watch this short video for an o...

  2. Class Skills/Levels Report

    Created On: 08/02/2020 in Help Articles Reports in Jackrabbit Class Reports
    The Class Skills/Levels   Report displays the skills each student enrolled in the class is working on. Go to Classes  menu > Class/Skills Levels Report . The report can be displayed in 3 different formats, determined by the displ...

  3. User Permissions for Jackrabbit Resources

    Created On: 07/31/2020 in Getting Started in Jackrabbit The Basics
    There are several User Permissions that control the ability to work with Jackrabbit Resources. Go to Tools > Manage Users & Permissions  >  User IDs  (click on a UserID) > User Permissions (left) to set the permis...

  4. Who Opted In?

    Created On: 07/31/2020 in Help Articles Texting in Jackrabbit Text Messaging Reports
    To locate who has opted in or has not opted in to receive text messages use one of the following: Families >  Search   Students > Search Reports > Contact Listing Report   Set the Search Criteria  Text O...

  5. Tuition Cycle

    Created On: 07/31/2020 in Getting Started in Jackrabbit Customize Drop-down Lists
    Each rate is given a Tuition Cycle and are used to post fees just for that group at a certain time. If a Tuition Cycle is selected when tuition fees are batch posted (using Transactions > Post Student Tuition Fees ), then only rates given that...

  6. Print or Email Individual Statements/Invoices

    Created On: 07/31/2020 in Help Articles Reports in Jackrabbit Family Reports Statements / Invoices
    To print or email a single statement for a specific family / account, click the Statement  button in the in the family's record. In the Pick Statement Type pop-up box, click either Printed Statement (PDF) or Email Statement. The fami...

  7. Print or Email Individual Statements/Invoices

    Created On: 07/31/2020 in Help Articles Families / Accounts Family Reports Statements / Invoices
    To print or email a single statement for a specific family / account, click the Statement  button in the in the family's record. In the Pick Statement Type pop-up box, click either Printed Statement (PDF) or Email Statement. The fami...

  8. On the Family Misc tab, in the "Notes" box, can the text we enter here be seen by the family in their portal?

    Created On: 07/31/2020 in Best Practices & FAQs Frequently Asked Questions Parent Portal FAQ General Parent Portal FAQ
    Anything entered in the   Notes field on the  Misc tab of the Family record is private and is NOT viewable in their Parent Portal. 

  9. Instructor Scheduled Time Report

    Created On: 07/31/2020 in Help Articles Reports in Jackrabbit Staff / Instructor Reports
    The Instructor Scheduled Time Report displays a summary of classes for each instructor. From the Reports menu > Staff , the Instructor Scheduled Time Report can be found under the Staff  tab.  Ensure a balance of teaching hours...

  10. Event Online Registrations

    Created On: 07/31/2020 in Help Articles Reports in Jackrabbit Event Reports
    The Event Online Registration  report displays a list of event registrations in chronological order and indicates which enrolled events the family is registered for.   Go to Reports > Events/Recitals > Event Online Registratio...
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