Popular Articles

  1. User ID Login Status

    Last Updated: 10/22/2020 in Help Articles Manage Your Database Manage Jackrabbit User IDs
    In the User Details section of a User ID profile (Tools > Manage Users & Permissions > User IDS > select a UserID) , the User ID login Status field indicates the 'health' of the User ID. Normal Status All clear! The User ...

  2. I want the birthday child's family to register for the birthday party event but I also want the kids attending the party to have to register so I can capture their agreements to our policies...is this possible?

    Last Updated: 10/22/2020 in Best Practices & FAQs Frequently Asked Questions Events Online FAQ
    Using the Events Online module you can set up your birthday party events in such a way that your family reserves the spot for the birthday party date/time and the kids attending the party will register for that particular party. This allows you to h...

  3. Set up Your Parent Portal

    Last Updated: 08/30/2022 in Help Articles Online Integration: Web Reg, Parent Portal, Class Listings Tables, and Events Online Parent Portal Get Started with the Parent Portal
    Choose the settings that affect how your families are able to use their Parent Portals

  4. The Staff Record

    Last Updated: 07/01/2020 in Help Articles Staff / Instructors
    The Staff record provides a centralized location to keep all information related to staff members. Each record has its own tabs, buttons, and links. Tabs Summary Tab This tab houses  contact and general employment information for the staf...

  5. Link to Your Web Registration Form

    Last Updated: 10/30/2020 in Help Articles Online Integration: Web Reg, Parent Portal, Class Listings Tables, and Events Online Online Web Registration
    Before putting a live link on your website, make sure you have tested your form with the steps outlined in our Help article Test Your Web Registration Form. If you will be using the custom CLASS LISTINGS TABLES to showcase your classes, then STO...

  6. Jumpstart Coach Program

    Last Updated: 06/05/2019 in Getting Started in Jackrabbit
    Are you new to Jackrabbit and want to hop off on the right foot? Jackrabbit is dedicated to setting your database up for success!

  7. Create the Time Clock User ID (Step 1)

    Last Updated: 01/10/2019 in Help Articles The Clock Set Up the Clock
    This is the ID you will use to launch your Clock. One Time Clock User ID is included in your regular subscription fees. This means one Clock can be open at a time. Additional Clock ID's are $20/month. If you need additional Clock User IDs pleas...

  8. Contact PIN Check-In / Out Using the Clock

    Last Updated: 01/10/2019 in Help Articles The Clock Student Check-In / Out
    Basic Check-In/Out Launch the Clock. PIN code is entered using keyboard or onscreen PIN pad and Submit . Use Check All to quickly mark all students for check in or out. OR select Check-In or Check-Out beside a student's name. Submi...

  9. Work with Contacts in the Family Record

    Last Updated: 06/17/2019 in Help Articles Families / Accounts
    A Family can contain as many contacts as needed and is not limited to parents. Additional contact types can be added using Tools > Edit Settings > Drop-down Lists > Contact Types . Add additional contacts to a family by using the Add Con...

  10. Class Sign In / Out Sheets

    Last Updated: 12/29/2020 in Help Articles Classes / Lessons
    Watch a (1:38) video tutorial on Sign In/Sign Out Sheets Sign In/Sign Out Sheets allow students to manually sign in and out on a specific date. Point to Classes in the menu bar and click Sign In/Out Sheets . Select a group of classes us...
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