Updated Articles

  1. Add a Class from the Weekly Calendar [parent]

    Last Updated: 03/02/2021 in Help Articles Classes / Lessons Add Classes/Lessons
    Adding a class from the Weekly Calendar is a great way to build your class schedule as it offers a visual of open time slots. Use the Change Criteria button customize the calendar view, for example for only a specific room or a specific instruct...

  2. Class Sessions

    Last Updated: 02/12/2021 in Getting Started in Jackrabbit Customize Drop-down Lists
    Understand how Sessions can help you and how to set them up

  3. Consistent Data Leads to Consistent Results

    Last Updated: 02/12/2021 in Getting Started in Jackrabbit The Basics
    The data you enter in Jackrabbit directly affects what you get out of it. With multiple people working in one database, it's very important to prevent inconsistencies as much as possible. For example, Jackrabbit allows you to customize drop-down li...

  4. Troubleshoot Computer Issues

    Last Updated: 02/12/2021 in Help Articles Manage Your Database
    Many of the factors that influence your Jackrabbit experience may be related to your computer. Speed and usage are impacted by internet connection, the age of the computer, and the number of applications currently running on your computer. If you...

  5. Restore an Archived Class

    Last Updated: 02/09/2021 in Help Articles Classes / Lessons Archive Classes
    Archived Classes can be restored to their original status if needed.  Restoring a class also restores the enrollment for the class. Point to Classes in the menu bar and click List Archived Classes . Use the Search Criteria  to narrow your sea...

  6. Create Custom Class Listing Tables in 4 Steps

    Last Updated: 01/11/2021 in Help Articles Online Integration: Web Reg, Parent Portal, Class Listings Tables, and Events Online Class Listings Tables Customize Your Class Listings Tables with HTML Codes
    If  scripting is available in your website editor, you can use the following "JS (Javascript) Method" to work with your Class Listings Tables. If your webhost does not allow scripting tags  (such as ), you may still be able to use class ...

  7. Locations in Your Jackrabbit Database - What Are They?

    Last Updated: 01/08/2021 in Help Articles Manage Your Database Manage Locations in Your Database
    The definition of the word location is "a particular place or position", but what does Location in Jackrabbit refer to?  Locations are a setting in your database ( Tools >  Edit Settings ) that can be used to separate business activities as we...

  8. Delete Multiple Transactions (undoing non-tuition related posted fees)

    Last Updated: 01/08/2021 in Help Articles Fees, Payments, Refunds, and Credits (Transactions) Delete Transactions (Fees and Payments)
    This option is most often used to delete fees that were posted in error when you used the following from the Transaction (menu) to post transactions: Transactions (menu) > Post  Transactions > Class Transactions Transactions (menu) > Post  ...

  9. Print Multiple Statements / Invoices

    Last Updated: 12/31/2020 in Help Articles Reports in Jackrabbit Family Reports Statements / Invoices
    Watch the (3:11) video tutorial Print Statements-Invoices Point to Reports (menu) > Find a Report > search for Statements - Print . Use the Family/Account Search Criteria to tell Jackrabbit which families you want to print a state...

  10. Print Multiple Statements / Invoices

    Last Updated: 12/31/2020 in Help Articles Families / Accounts Family Reports Statements / Invoices
    Watch the (3:11) video tutorial Print Statements-Invoices Point to Reports (menu) > Find a Report > search for Statements - Print . Use the Family/Account Search Criteria to tell Jackrabbit which families you want to print a state...
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