Updated Articles

  1. Consistent Data Leads to Consistent Results

    The data you enter in Jackrabbit directly affects what you get out of it. With multiple people working in one database, it's very important to prevent inconsistencies as much as possible. For example, Jackrabbit allows you to customize drop-down li...
  2. Troubleshoot Computer Issues

    Many of the factors that influence your Jackrabbit experience may be related to your computer. Speed and usage are impacted by internet connection, the age of the computer, and the number of applications currently running on your computer. If you...
  3. Restore an Archived Class

    Archived Classes can be restored to their original status if needed.  Restoring a class also restores the enrollment for the class. Point to Classes in the menu bar and click List Archived Classes . Use the Search Criteria  to narrow your sea...
  4. Billing Time - Posting Tuition Fees and Collecting Payments Fast!

    Jackrabbit allows you to post tuition fees and process ePayments in a batch, saving you lots of time and money!
  5. Create Custom Class Listing Tables in 4 Steps

    If  scripting is available in your website editor, you can use the following "JS (Javascript) Method" to work with your Class Listings Tables. If your webhost does not allow scripting tags  (such as ), you may still be able to use class ...
  6. Locations in Your Jackrabbit Database - What Are They?

    The definition of the word location is "a particular place or position", but what does Location in Jackrabbit refer to?  Locations are a setting in your database ( Tools >  Edit Settings ) that can be used to separate business activities as we...
  7. Delete Multiple Transactions (undoing non-tuition related posted fees)

    This option is most often used to delete fees that were posted in error when you used the following from the Transaction (menu) to post transactions: Transactions (menu) > Post  Transactions > Class Transactions Transactions (menu) > Post  ...
  8. Print Multiple Statements / Invoices

    Watch the (3:11) video tutorial Print Statements-Invoices Point to Reports (menu) > Find a Report > search for Statements - Print . Use the Family/Account Search Criteria to tell Jackrabbit which families you want to print a state...
  9. Print Multiple Statements / Invoices

    Watch the (3:11) video tutorial Print Statements-Invoices Point to Reports (menu) > Find a Report > search for Statements - Print . Use the Family/Account Search Criteria to tell Jackrabbit which families you want to print a state...
  10. List Active / List All Students Reports

    List Active Students and List All Students are located under the Students menu in the main menu bar.  Use Students > List Active Students to create a list of any active students in your database. A student is considered Active when they are enroll...
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