Updated Articles

  1. User Permissions for the Lead File

    There are several User Permissions related to the Lead File . Go to the Tools   (menu) > Manage Users & Permissions  >  User IDs  (click on a UserID) > User Permissions (left) to set the permissions. Note:  If a User is logged in whe...
  2. Class Fields Explained

    Class Name Name of the class ( See Tips & Examples ). Status   When you are getting started, Jackrabbit recommends leaving Status=Active. Active classes are considered currently active and open for enrollment. You can always change this l...
  3. Class Fields Explained

    Class Name Name of the class ( See Tips & Examples ). Status   When you are getting started, Jackrabbit recommends leaving Status=Active. Active classes are considered currently active and open for enrollment. You can always change this l...
  4. The Class Record

    This section contains instructions on many of the features related to a Class. Each class page offers a centralized area to house and reference all information related to it. Each class page has its own tabs, buttons, and links. See Class Fields Ex...
  5. Archive Multiple Families to the Lead File (Mass Archive)

    How to archive multiple inactive families/accounts to the Lead File
  6. The True Cost of Credit Cards - Understanding Your Quoted Rate

    While the convenience of accepting credit cards empowers your organization to offer customers easy and flexible ways to pay, understanding the true cost of processing credit cards can be anything but easy! Some payment processors use the complexit...
  7. Sell Drop-in Classes in Jackrabbit

    Many childcare organizations offer the option for drop-ins. This might be for scenarios such as an open gym session or drop-in daycare. Note:  this is only available for Class-based billing. If your database is set to Class-based billing where ...
  8. Sell and Track Punch Cards in Jackrabbit

    Punch cards are like a pass that is 'punched' each time a student takes a class. With the fee for all visits paid up-front, the number of prepaid classes depletes with each visit. This is a great way to offer the option for drop-in childcare. Jackra...
  9. Search Staff Report

    Watch a (2:17) video tutorial on Searching Staff The Search function, in the Staff menu, is a customizable report of your staff members. It allows you to search through all of your staff to find only those that meet the criteria you selec...
  10. The Search Staff Report

    Watch a (2:17) video tutorial on Searching Staff The Search function, in the Staff menu, is a customizable report of your staff members. It allows you to search through all of your staff to find only those that meet the criteria you selec...
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