Updated Articles

  1. Aged Accounts Details Report (Who Owes you Money - Detail)

    The Aged Accounts Details report provides you with a list of aged unpaid fees, by family, using the filters ( Search Criteria ) you select. Fees age from their transaction date and display in number of days owing. You can find this report in the ...
  2. Aged Accounts Details Report

    Analyze the health of your Accounts Receivable with this report which looks to the date the fee was created and ages it from that point (0-30, 31-60, 61-90, and >90)
  3. Enroll History Report

    The Enroll History   report provides you with a list of students and the date each student was placed into the class, based on filters ( Search Criteria ) you select.   You can find this report in the Reports menu. Go to Reports > Classes/En...
  4. Parent Portal Communication - An Overview

    Emails are not always the best or most reliable way to communicate with your parents. Emails can get blocked, spammed, lost, or deleted.   Jackrabbit offers a more reliable way to reach your parents - via their Parent Portal! Even if you emailed th...
  5. Sent Emails Report

    The Sent Emails   report provides you with a list of emails sent to your students, contacts, and staff, based on filters ( Search Criteria ) you select. In addition, incoming emails sent to your organization from the Parent Portal Contact U...
  6. Troubleshoot Problems with Email

    There are many reasons why an email can be prevented from making it to the recipient. Use Jackrabbit to help you find out why customers aren't receiving your emails.  Reasons an Email May Not be Received Unfortunately there are multiple reasons wh...
  7. View Sent Emails

    Emails sent to your families (contacts and students), either individually through their Family  record or in mass from Families > Email Families , are maintained for 365 days under each Family record on the Misc tab.  Click View Sent Email...
  8. View Sent Emails

    Emails sent to your families (contacts and students), either individually through their Family  record or in mass from Families > Email Families , are maintained for 365 days under each Family record on the Misc tab.  Click View Sent Email...
  9. Family Address Listing Report

    The Family Address Listing   report provides you with a list of your families based on filters ( Search Criteria ) you select. You can find this report in the   Reports  menu. Go to Reports  >   Families / Students > Families > Family Addr...
  10. Family Address Listing Report

    The Family Address Listing   report provides you with a list of your families based on filters ( Search Criteria ) you select. You can find this report in the   Reports  menu. Go to Reports  >   Families / Students > Families > Family Addr...
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