Troubleshoot Email

Jackrabbit sends out a large number of emails for our clients every day. A question we sometimes hear is "Why are some of my customers not receiving emails?" It is important to understand the process of email before working towards a sol...

In order to help ensure proper delivery of emails to your customers, they can add your organization to their Safe Sender  or Approved  list also referred to as a Whitelist . Curious how to whitelist? Or tell your customers how to whi...

There are many reasons why an email can be prevented from making it to the recipient. Use Jackrabbit to help you find out why customers aren't receiving your emails.  Reasons an Email May Not be Received Unfortunately there are multiple r...